Billing, Payments, and Refunds
Billing, Payments, and Refunds
30 articles
- Are government or state fees included in the price I see?Yes, your total includes the state fees.
- Can I pay with a business card instead of a personal card?Yes, as long as the card works online.
- Is my payment information stored and how is it secured?Card data handled through secure payment processors
- How are prices shown - in which currency and with or without tax?Default pricing is shown in US dollars, tax depends on the state.
- What is the difference between one-time fees and subscriptions?Single purchase vs ongoing service.
- Which services renew automatically and which do not?Recurring services vs one-off orders.
- How does annual renewal work for registered agent service?Yearly billing per company per state.
- How does monthly or annual billing work for virtual mailbox plans?Choose your term and get recurring charges for that plan.
- When will my card be charged for a new order?Payment is charged at checkout.
- Why was my card declined or my payment failed?Most failures are bank or card security checks.
- How do I update my credit card or payment method?Change your card details inside your account.
- How do I change the billing address on my invoices?Edit billing details in your profile settings.
- How do I view, download, or print my invoices and receipts?Access all payment records from your dashboard.
- Why do I see multiple charges or a duplicate payment on my statement?Check for separate services, renewals, or temporary holds.
- What is this charge from BusinessAnywhere on my bank statement?Match the charge to an order or renewal in your account.
- Do you charge sales tax, VAT, or other taxes on your services?Taxes depend on your location and local rules.
- Do you charge any hidden fees beyond what is shown at checkout?All fees are listed before you confirm your order.
- How are refunds handled for business formation orders?All purchases are non-refundable, per our terms and conditions.
- How are refunds handled for virtual mailbox plans?Prepaid periods are non-refundable once active.
- How are refunds handled for registered agent service?Annual service that is non-refundable once active.
- How are refunds handled for online notary appointments?We do not offer refunds on unfulfilled notary appointments.
- Can I get a refund if my filing is rejected by the state?Our service vs state decision.
- Can I get a refund if I change my mind after placing an order?All purchases are non-refundable
- Can I get a partial refund if I cancel before the end of the billing period?Prepaid terms usually run until they expire.
- How do promo codes, discounts, or coupons work at checkout?Enter the code before you pay and check the adjusted total.
- Can I transfer a paid service from one company to another?Usually no, each service is tied to a specific entity.
- How do I change plans or upgrade/downgrade my subscription?Change from your dashboard; charges adjust on the next cycle.
- What happens to my services if my payment fails on renewal?We’ll try again, then pause or cancel if unpaid.
- Do you offer payment plans or split payments for larger services?Full payment is due at checkout
- What types of payments does BusinessAnywhere accept?Supported cards and online payment methods.